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"We care about the safety of our customers and their possessions"

Masterframe Windows have renewed their membership with the official police security initiative Secured by Design.

Masterframe, which specialises in providing authentic style PVC-u products to replace original timber box sash windows, is a family owned business with just over 50 valued employees.

The company has a reputation for being a true specialist having been focused on the design and engineering of just sash windows since opening its doors in 1988.

Masterframe’s trade clients include new and retro-fit property developers, builders, housing associations and hundreds of local window installation companies, with projects including Peabody Trust Estates, Barking Town Hall, the Clubhouse at Royal Troon Golf Club, Amhurst Park Estate, and many prestigious schools. The premium Bygone Collection is available to consumers through a network of approved Bygone Master Installers, handpicked for their customer service ethic and professional installation experience.

Masterframe turns 33 this year and are a multi-award winning manufacturer, having recently won the National Fenestration Covid Hero Award in 2020 for service to their customers during the pandemic.

Masterframe WEB

Lyn Poole, Development Officer for Secured by Design, comments: "Masterframe Windows Ltd has been a valued SBD member since 2009. I’m so pleased that even in these challenging times they have renewed their SBD licensed membership, it’s good to know that they feel and understand the benefits for a company such as theirs and reap rewards from the SBD brand".

Carol Slade, Managing Director for Masterframe Windows, said: “As part of our commitment to offer the best quality sash windows possible, it is very important for us to include this assurance with our products because the principles of Secured by Design have been proven to reduce crime. We care about the safety of our customers and their possessions and added security is achieved by fully reinforcing our sashes with steel, using robust furniture and reinforced finger latches and then having them independently tested by SBD, ensuring that as a customer you can be satisfied that your windows will be as secure as we claim them to be.

“If you are investing in sash windows from Masterframe Windows, you can rest assured that as specialists, we will have looked at every minute detail that can improve not only the security of our windows but also the longevity and performance. Our windows are secure, built to stand the test of time and come with generous guarantees”.

You can find out more about MasterFrame and their range of Secured by Design accredited products here:

You can find out more about all the accreditations that come standard with Masterframe sash windows here: